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Return to shopPrivacy Policy
Privacy Policy for Crowniverse
Effective Date: December 2024
Crowniverse (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website crowniverse.com or use our services. Please read this policy carefully to understand our practices regarding your personal data.
1. Information We Collect
When you interact with our website or services, we may collect personal information, including but not limited to:
Name
Email address
Billing and shipping address
Phone number
Payment details (processed securely via third-party payment processors)
b. Non-Personal Information
We may collect non-personal information automatically, such as:
IP address
Browser type
Device information
Browsing behavior on our website
c. Cookies and Tracking Technologies
We use cookies and similar technologies to improve your experience.
2. How We Use Your Information
We use the collected information to:
Process and fulfill your orders
Communicate with you about your orders, promotions, or updates
Improve our website and services
Ensure security and prevent fraud
Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
Service Providers: Payment processors, shipping companies, and email service providers to facilitate transactions and communication.
Legal Compliance: Authorities or regulators when required by law or to protect our rights.
Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred to the new entity.
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
5. Your Rights
Depending on your jurisdiction, you may have the following rights:
Access, correct, or delete your personal information
Object to or restrict processing
Data portability
Withdraw consent at any time (where applicable)
To exercise your rights, please contact us at [email protected].
6. Security of Your Information
We implement reasonable measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage can be guaranteed as 100% secure.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please review their privacy policies before providing any personal data.
8. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review the policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Crowniverse
Operated by CrownX Limited
Business Registration Number: 77514644
Email: [email protected]
Address: Flat RM A27, 24th FL, Regent’s Park Prince Industrial Building, 706 Prince Edward Rd East, San Po Kong, Hong Kong